Return & Exchanges

We at Carmen Marc Valvo want you to be completely satisfied with your purchase. Garments may be returned in their original condition only if this form is submitted within 30 days of receipt of shipment. The Returns Department should receive merchandise within 5 business days of an authorization. If you are returning a product, a $6.95 processing fee will be deducted from your refund.

  1. Merchandise must be returned in the same condition as it was delivered to you:
    • All tags (hangs tag, sizing tag, and care tag) must be intact.
    • Altered, used, worn, or washed merchandise cannot be returned.
    • All items are inspected.
  2. Fill in the form below and submit to Customer Service.
  3. Wait to receive your Return Authorization (RA) # via email from customerservice@carmenmarcvalvo.com
  4. Package the merchandise along with a copy of your Return Authorization form.
  5. Be sure to write your assigned RA# on the outside of the box.

Ship all returns to the following address:
Carmen Marc Valvo Returns Department
c/o STATCO Warehouse
301 16th St
Jersey City, NJ 07130

Return Form

Reason for Return

All jewelry items are non-refundable.

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