We at Carmen Marc Valvo want you to be completely satisfied with your purchase. Garments may be returned in their original condition only if this form is submitted within 3 days of receipt of shipment. All “sale” items with a discount of 40% or greater are final sale and cannot be returned. All “sale” items with a discount of less than 40% may be returned for store credit only. The Returns Department should receive merchandise within 5 business days of an authorization. If you are returning a product, a $6.95 processing fee will be deducted from your refund.
- Merchandise must be returned in the same condition as it was delivered to you:
- All tags (hangs tag, sizing tag, and care tag) must be intact.
- Altered, used, worn, or washed merchandise cannot be returned.
- All items are inspected.
- Fill in the form below and submit to Customer Service.
- Wait to receive your Return Authorization (RA) # via email from firstname.lastname@example.org
- Package the merchandise along with a copy of your Return Authorization form.
- Be sure to write your assigned RA# on the outside of the box.
Ship all returns to the following address:
Carmen Marc Valvo Returns Department
c/o STATCO Warehouse
301 16th St
Jersey City, NJ 07130